SMS Terms and Conditions
Your use of this Short Message Service or SMS text messages (the “Service”) constitutes your agreement to these Terms and Conditions. Please read carefully these Terms and Conditions before subscribing to the Service. Our Privacy Policy and Terms of Use also apply to your use of the Service. We may amend these Terms and Conditions, and modify or cancel the Service or any of its features without notice. Any such modifications will be effective immediately upon posting the updated version. By continuing the use of the Service, you agree to these modifications. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your mobile operator. Message & Data Rates May Apply.
About the Service
We will not send you recurring marketing text messages from an automatic telephone dialing system unless you opt-in to receive SMS messages from Ibotta. Promotional messages may include alerts regarding bonuses, offers, retailers, and special deals. Consent to receive text messages is not required as a condition of any purchase. Reply HELP to 68316 for help, and STOP, UNSUBSCRIBE, CANCEL, QUIT, or END to 68316 to unsubscribe. Message and data rates may apply.
Eligibility and Change in Phone Number
The Service is only available to legal residents of the United States. You must be 18 years of age or older to receive messages. We reserve the right to require you to prove that you are at least 18 years of age if so requested.
You agree to provide us with a valid mobile number and to not initiate messages to the mobile phone of any other person or entity without authorization. If you change your mobile phone number, you agree to opt out of the Service prior to changing your mobile number. The Service may not be available for all service providers or for all Devices. The mobile operators participating in the Service include, but are not limited to AT&T, Sprint, Virgin Mobile, T-Mobile (T-Mobile is not liable for delayed or undelivered messages), MetroPCS (GSM), U.S. Cellular, and Verizon Wireless. If your mobile operator is not participating, you will not receive a reply to your messages. Some operators may not support some services at the process offered. Pre-paid users may not be able to participate. Please check with your mobile operator. We make no representation, warranty or guarantee that a particular wireless service provider will enable you to participate in the Service.
Unsubscribing from the Service
To stop the service and cease receiving text messages at any time, please text STOP, CANCEL, UNSUBSCRIBE, QUIT, or END to 68316. You’ll receive a one-time opt-out confirmation text message and you may receive additional communications for a period while we process your request. After that you will not receive any future messages unless and until you re-subscribe to the Service. We may, in our sole discretion, add or delete a cellular carrier at any time, with or without notice. Should you choose to request deletion of your personal information under the California Consumer Privacy Act of 2018 and its implementing regulations (collectively, the “CCPA”), your phone number will be deleted and you will no longer receive recurring marketing messages. Once your phone number is deleted, you will no longer be subscribed to the Service.
Help
For help or questions about the Service, reply HELP to any text message from the Service and follow the prompts. For additional support contact our Care team by submitting a ticket.
Indemnity
You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own. You agree that we will not be liable for failed, delayed, or misdirected delivery of, any information sent through the Service, any errors in such information, or any action you may or may not take in reliance on the information or Service.
Dispute Resolution
NO CLASS ACTIONS. TO THE EXTENT PERMITTED BY LAW, YOU AND IBOTTA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Governing law; venue. These Terms and Conditions shall be governed by the laws of the State of Colorado as they apply to agreements entered into and to be performed entirely within Colorado by Colorado residents, and without regard to conflict of law principles. To the extent that any lawsuit or court proceeding is permitted hereunder, you and Ibotta agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within Denver, Colorado for the purpose of litigating all such claims or disputes.
Ibotta's Do Not Call Policy
It is the policy of Ibotta, Inc. to fully comply with all applicable federal and state "Do Not Call" laws and regulations. We respect your privacy and will not initiate telemarketing calls or messages to individuals who have requested not to be contacted.
Please follow the following steps to Opt Out and be placed on Ibotta’s internal Do Not Call list:
If you are opted in to receive SMS messages from Ibotta and have access to your mobile device, please text “STOP” to the Ibotta short code as further detailed in the Section of these Terms titled, “Unsubscribing from the Service.” We will process your request immediately, however, there is a chance that you will continue to receive messages for a brief period of time depending on your mobile carrier.
If you are opted in to receive SMS messages from Ibotta and no longer have access to your mobile device, please contact Ibotta Care and include the phrase, “Opt Out of SMS,” in the subject line of your email, as well as a brief message that (1) clearly states your desire to opt out, and which (2) includes your full name and the phone number that you used to sign up for SMS messages. If you opt out through this method, then we will process your request within 30 days.
If you have not opted in to receive SMS messages from Ibotta, then there is no need to opt out. Ibotta will only send SMS messages to consumers who have opted in to receive them.
